Extensions Maintenance Guide for Clients

Step by Step Guidelines for the Proper Hair Extensions Care


Our hair extensions are made with Indian Remy hair with cuticles intact. We source hair directly from temples in Chennai India. The hair we select is finer and lighter than most hair extensions in the market.

Our hair texture ranges from a slight body wave to a full body wave. Every batch of hair will have variations of texture and strand density. If your stylist selected Layered hair, expect full and wavy hair that tapers at the ends due to short hairs along the length.

If your stylist selected Premium hair, expect a smoother texture with thicker ends. Please note that all Hand-tied Weft hair is made with Layered hair only.

Real Indian Remy cuticle hair has a lot of wave. Our Layered finish especially. Layered hair wants to curl and fluff up and looks best when left to dry naturally with some product to control the wave definition. If you want a smooth straight style, the hair will need to be “trained” and properly styled. This means the hair will not lay thick and heavy, nor will it dry straight like Asian hair blends. Cuticle hair with a natural texture will behave exactly like a normal head of hair and will require adaptation and care.


DO NOT color treat the hair extensions. (Click Here for Our Color Treatment Guide)

DO NOT use a blow out treatment on any blond hair extensions

DO NOT spray “heat protectants” on dry hair followed by a hot iron on the damp hair

DO NOT use a round brushes or any brushes with balls on the ends of the bristles.

DO NOT apply heavy oil and hair masks on the hair extensions


Whether you are new to extensions or you are an experienced wearer, it is critical that you see your stylist within 2 weeks after a new installation and at least once every 1-2 months thereafter. Review any questions, problems or concerns with your stylist that you may have. Your stylist will help you keep your scalp hair healthy and the hair extensions in their best condition. Your stylist can also guide you on how to wash, blow dry and style the hair so you feel more comfortable with your hair when you are at home.


If you are wearing Cylinder (I-tip) or Polymer Bond (Keratin) extensions, expect up to 10 strands of bonds or links to slip or come out within the first couple of weeks.

Natural hair growth, daily habits and a variety of other factors will affect the initial installation. It is important to see your stylist again within the first 2 weeks after the initial installation to fix those few strands, alter the placement and review with you any new questions you may have regarding washing and styling the hair.

Expect that your new set of hair extensions will have to adapt to your head and your daily habits. Because this is real human hair that was most likely never exposed to styling products or tools, you will have to “train” the hair to curl or lay flat in the way you wish.

The new hair extensions are now blended with your own hair, with the goal of having a seamless integration of the hair extensions to create a full head of hair. The hair extensions will most likely have a different density and curl pattern than your natural hair so one must be mindful of this when styling.

Also be sure to consider the quality of water your hair is exposed to, and the shampoo, conditioner and any other styling products that the new hair extensions will have to absorb and adapt to. This “hair training” period can take 2-3 weeks before your new head of hair starts behaving the way you want. Be patient, but persistent.


We select only the highest quality virgin unprocessed Indian human hair that is available. The hair begins as a natural dark brown. To create different colors of hair extensions, we must first bleach the hair using an oxidation method to bring the hair to lighter levels.

Because of this, you should never chemically curl or straighten the hair as the oxidation chemicals alter the cortex and disulfide bonds of the hair strands.

After bleaching, most colors require dyeing. We dye the hair with a permanent fiber dye that stains the hair for long-term color saturation. We use a pre-metalized acid dye for brightness and longevity that is often used in silk and wool dyeing, as it is very delicate on the hair. We use this type of dye to ensure that the color and texture lasts the life of the hair extensions.

This also means you cannot highlight the hair with high volume peroxide or bleach without it resulting in discolorations and the possibility of permanent damage to the hair. Only your stylist should apply any further color, keratin smoothing, or other chemical treatments to the hair. Be careful not to expose the hair to spray tanners or sunscreens as they have been known to discolor the hair.


Light blondes should not and cannot be treated in the same manner as more common, heavy, straight, Asian hair is treated. Our hair is very fine, light, and wavy. It requires moisturizing shampoo and conditioner. The hair should be washed often as the absorption of water during rinsing will evaporate slowly and will help keep the hair supple and strong.

Blowouts can be very damaging to hair extensions. Applying high heat, and pulling and stretching the hair with a round brush can and will cause damage. Blowouts cause breakage, dryness, and frizz.

Using a hair dryer on high heat is ok, but we recommend using the lowest airspeed setting. Do not use a brush that will pull or stretch the hair. If you desire a straight hairstyle, first blow dry the hair until it is completely dry. Then pass over the hair once or twice with a flat iron. The hair will be smooth and soft from root to tip. Do not use hot tools on damp hair, as this will cause significant damage.


All human hair is susceptible to tangling and frizziness as a result of dryness, whether it is scalp hair or hair extensions. Because hair extensions are no longer receiving nourishment from the scalp, they are more vulnerable to dryness. When the hair is very dry, the cuticles, which look like scales, open and catch on each other. This results in the strands catching on each other and curling into frizz.

To avoid tangling and frizziness, keep the hair clean and moisturized. Clean the hair thoroughly with clarifying shampoo every 4-6 weeks to remove all product buildup. Follow the clarifying shampoo with a low pH conditioner. This will close and seal the cuticles along with softening the hair. If the hair is well moisturized, you should be able to easily run your fingers through it from root to tip. Avoid round brushes and bristles that have balls on the ends as they pull, stretch and break hair strands.

Vinegar rinses are also excellent for closing cuticles and smoothing out the hair. Be sure to always follow with a very moisturizing conditioner.

If you should experience dryness and tangling, don’t panic. 90% of the returned hair we inspect is solved by removing all the build-up with a clarifying shampoo wash, vinegar rinse and daily conditioning.


Expensive name brand products are not necessarily good products for hair extensions, especially for light blonde extensions. Be mindful of the ingredients in your products. Heavy oils and silicones can often have the opposite effect and coat the hair to the point that it becomes dull, dry and tangled.

Most shampoos have harsh detergents that deposit chemicals within the cuticle layers and will not completely rinse out. This will leave the hair dry and crisp feeling. We recommend a sulfate free shampoo with moisturizing properties.

Most conditioners feel great during application, but rinse off completely and do not add any moisture. Moisture is critical for maintaining hair extensions no matter the color, but especially for light blondes.

Use gentle products that will not dry out the hair.

We do recommend cleaning the hair thoroughly with a clarifying shampoo every 6-8 weeks. This will remove any and all deposits coating and drying out the hair and will give the hair a fresh look and feel.