New Gray White Extensions Now Live! Shop Gray White.

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Shipping Services

USPS First Class Mail: 3-5 business days

USPS Priority Mail: 2-3 business days

UPS Ground: See Ground Map

UPS 3 Day Select: 3 business days, end of day

UPS 2nd Day Air: 2 business days, end of day

UPS Next Day Air: 1 business day, by 10:30AM (noon for some locations)

UPS Next Day Air Saver: 1 business day, end of day

UPS Next Day Air Early AM: 1 business day, by 8-9AM

 

International

UPS Standard to Canada: 2-7 business days

UPS Saver: 2-5 business days including customs clearance

DHL Express Worldwide: 2-5 business days including customs clearance

  • For orders to ship out the same day, an order must be placed by 2 PM PST for US Mail or 3 PM PST for UPS, every weekday. For DHL, same day pickup can be arranged for orders placed before Noon PST, otherwise the carrier will pick up the next business day.
  • Orders placed after 3 PM on Fridays through Sunday will ship out the following Monday.
  • Hair & Compounds, Inc. is not responsible for carrier delays, damages or lost packages. Purchase Lost/Damaged insurance to be refunded in full.

Please read the Shipping Options for more information.

Returns

All products, provided that they are unused or unaltered, will be accepted as a return within 30 days after receipt of your order. In reference to the extensions themselves, we cannot accept a return if the hair has been chemically or mechanically altered.

We do not offer refunds for the original shipping charges but we will pay for return shipping and provide a prepaid shipping label, for US locations only.

The restocking fee will be 3.5% of the total amount of returned products for refunds back to the credit card. Returning for credit that can be used for future orders, such as exchanges, will not be charged a restocking fee.

Please read the Return Policy for more information.

To view polices in full with all details, please visit Our Policies page.

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