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Prevent Client Complaints

Whenever a stylist returns hair to us we always want to analyze the condition of the hair and determine why it was sent back to us.

It is very important for us to give our stylists the knowledge they need to prevent receiving complaints from their clients and having to send us the hair for analysis.

Check out this video to see the procedures we take the hair through when we receive it, and how you should tell your clients to care for the hair at home!