IMPORTANT UPDATE FOR NEW ACCOUNTS
CREATED FEBRUARY 28-MARCH 28:
Due to a large influx of new customers and our strive to give each new customer of ours the attention and quality that you deserve, we are temporarily suspending the activation of new accounts until March 28, 2019. We are taking this step to ensure that we can preserve the high quality of our hair we produce.
For us, it is not just about making money. It is about ensuring that every customer, current or new, receives the highest quality hair and customer service.
For us to provide this high quality to new customers in the future, we must suspend new accounts for a short time.
We are very strict when it comes to our quality control procedures. We do not compromise quality. Click here to watch a video that illustrates how serious we are about quality control.
With that said, we wanted to answer a few questions you may have:
WHAT DOES THIS MEAN?
- Create an account
- Ask us questions
- Color match
- Have a virtual call with a member of our team
- Visit our supply house if you’re in the LA area
- Activate an account created between February 28-March 28.
- Order using an account created between February 28-March 28.
WHAT IF I’VE ALREADY ORDERED BEFORE?
Current customers and accounts created before February 28 will remain unaffected.