FAQ’s

About our Hair Extensions Lines


 


Ordering Hair Extensions and Supplies

Q. HOW MANY STRANDS OR BUNDLES DO I NEED FOR A FULL HEAD OF EXTENSIONS?
A. A full head is usually 150 strands or 6 bundles of large size tips, maximum 8 bundles.
Our average bundle order is about 3 ounces and each bundle weighs a 1/2 ounce regardless of tip size.

Q. CAN I GET SOME PRICES ON YOUR HAIR? HOW MUCH DOES YOUR HAIR COST?
A. Our prices are dependent upon how the hair is attached and what type of hair suits your customer. However, they can start at $55 per bundle and range up to $950 per kilo. Exact pricing is provided to licensed stylists and salon business owners only. Registering is simple and does not commit you to any purchase.


Cylinder Hair Extensions

Q. HOW LONG DO THE CYLINDER HAIR EXTENSIONS LAST?
A. If well maintained the hair can last 9 months to a year. Usually after 2-3 reattachments about 20% of the tips will start to crack and need replacing.

Q. HOW TO PRICE SINCE CYLINDER EXTENSIONS ARE A REUSABLE HAIR EXTENSION?
A. Standard fusion (glue-in) extensions are averagely quoted at $1500 for a full head. Since this hair is reusable and the client does not have to buy hair every time you should charge slightly more. For example, $10 per strand. A wise pricing strategy would be to collect ranges of area stylist by posing as their potential client. This would provide a good understand of competitive pricing.

Q. HOW OFTEN SHOULD THE EXTENSION WEARER RETURN TO THE STYLIST FOR MAINTENANCE OF CYLINDER HAIR EXTENSIONS?
A. Every 6-8 weeks the hair extensions should be moved back up towards the scalp. Remember you will want to pop open the rings, pull out completely, brush out any shed hair and then reattach. An automatic reminder would help in remembering to book their next appointment.

Q. HOW MUCH SHOULD I CHARGE FOR MAINTENANCE OF CYLINDER HAIR EXTENSIONS?
A. Establish an hourly rate either based on what you normally charge for removal of pre-tipped strands.
Or a slightly higher rate than you would normally charge for adding highlights.

Q. HOW LONG WILL IT TAKE TO PERFORM THE MAINTENANCE OF CYLINDER HAIR EXTENSIONS?
A. Much depends on if your client brushed the hair near the scalp regularly and if they kept their maintenance appointments you prearranged. Expect 3-5 hours, which can include removing tangles, reshaping tips, combing out shed hair and restyling. Offer suggestions for Client to prepare their customer. For example, provide lunch, light foot massage, manicure/pedicure or other salon services.

Q. DURING THE MAINTENANCE OF THE CYLINDER HAIR EXTENSIONS SHOULD I COMPLETELY TAKE DOWN THE RING AND EXTENSION STRAND OR JUST MOVE IT BACK UP NEAR THE SCALP?
A. You should always take the extension down so that you can comb out the shed hair strands. If not when the client combs or washes their hair the first time after a maintenance all that shed hair accumulated over 6-8 weeks will come out at once. Relay this importance to your client prior to the application so that they understand the entire process.

Q. WHAT TOOLS AND SUPPLIES DO I NEED TO START OFFERING CYLINDER HAIR EXTENSION SERVICES?
A. Our Human Hair Color Ring and Copper Rings Guide sheet. A set of pliers for closing and a strand hook for tools can be obtained at many beauty supply places online.


Hair Extensions Quality

Q. WHY IS YOUR HAIR BETTER?
A. For two reasons: 1. We are the manufacturer and not the distributor and 2. We implement strict quality control measure on each and every bundle. We are the only hair extension company with an onsite R&D lab where we conduct strict testing ensuring the quality levels of the hair. We also own the factory where the hair originates from overseeing the hand-selection process to all test. I.e.: Color check and tangle testing. You will also be able to see a true difference with the samples we can send you.

Q. I WANT TO GET MORE INFORMATION ABOUT YOUR HAIR EXTENSIONS.
A. We offer three types of pre-tipped hair: Russian Virgin Hair, Premium Indian Hair and Layered Indian Hair. With this, there are two ways to attach the hair by our Cylinder or Poly methods. We offer the Layered Indian hair in hand-tied wefts. And we offer Russian virgin hair in bulk and Cylinder hair extensions.
Layered hair is considered to be the most economical and Russian Virgin Hair is known to be our most natural and long lasting hair.

Q. HOW DO I CHOOSE OR RECOMMEND TO MY CLIENT WHICH TYPE OF HAIR?
A. During the consultation, gauge their budget flexibility and dig for their preferences in terms of purpose of extensions, lifespan, and texture. From here, you can push which attachment method you, as the Stylist, are most comfortable with.

Q. WHAT IS THE DIFFERENCE BETWEEN THE PREMIUM AND LAYERED INDIAN HAIR?
A. Premium hair is 75% drawn for fuller ends and less taper. For example 16″ length hair has shorter length strands starting at 12″ so the ends taper. Layered hair is single drawn for a natural growth look and thinner ends.
Layered hair is best for adding fullness and no more than 4 inches of length for a natural layered look. Premium hair is best for adding length and creating sleek styles.


Hand-Tied Hair Extensions

Q. WHAT TOOLS AND SUPPLIES DO I NEED TO START OFFERING HAND-TIED WEFT EXTENSION SERVICES?
A. Our Human Hair Color Ring is the only item you need to order our Ready Weft hair extensions.


Hair Extensions Maintenance

Q. THE HAIR IS DRY AND TANGLING ON THE ENDS. WHY IS THIS HAPPENING?
A. All extension hair is cut hair that begins losing moisture from the moment it is cut from the scalp. After producing into hair extensions usually the hair has been bleached and dyed further drying out the hair. Extensions, regardless of hair type, require more care than scalp hair and must be well moisturized and protected for long wearing time.

Q. WHAT PRODUCTS DO YOU RECOMMEND FOR THE HAIR EXTENSIONS?
A. Our Ionix line was designed and lab tested for cut hair or hair extensions. Every product was created and tested in order to moisturize, reduce friction and retain elasticity.


Poly Hair Extensions

Q. WHAT TOOLS AND SUPPLIES DO I NEED TO START OFFERING POLY EXTENSION SERVICES?
A. Our Human Hair Color Ring, Expert Iron and Poly Remover.

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