Frequently Asked Questions

Ordering

1. How many strands or bundles do I need for a full head of extensions?
   
2. Can I get some prices on your hair? How much does your hair cost?
   
3. What is the difference between Ready wefts and Custom wefts?
   

Cylinder Hair Extensions

1. How long do the Cylinder hair extensions last?
   
2. How to price since Cylinder extensions are a reusable hair extension?
   
3. How often should the extension wearer return to the stylist for maintenance of Cylinder extensions?
   
4. How much should I charge for maintenance of Cylinder extensions?
   
5. How long will it take to perform the maintenance of Cylinder extensions?
   
6. During the maintenance of the Cylinder extensions should I completely take down the ring and extension strand or just move it back up near the scalp?
   
7. What tools and supplies do I need to start offering Cylinder extension services?
   

Hair Quality

1. Why is your hair better?
   
2. I wanted to get more information about your hair.
   
3. How do I choose or recommend to my client which type of hair?
   
4. What is the difference between the Premium and Layered Indian hair?
   

Hand-Tied Hair Extensions

1. What tools and supplies do I need to start offering Hand-tied weft extension services?
   

Maintenance

1. The hair is dry and tangling on the ends. Why is this happening?
   

Poly Hair Extensions

• A full head is usually 150 strands or 6 bundles of large size tips, maximum 8 bundles.

• Our average bundle order is about 3 ounces and each bundle weighs a 1/2 ounce regardless of tip size.

• Our prices are dependent upon how the hair is attached and what type of hair suits your customer. However, they can start at $55 per bundle and range up to $950 per kilo.

• Exact pricing is provided to licensed stylists and salon business owners only. Registering is simple and does not commit you to any purchase.

• Ready wefts are made with layered Indian hair, one density, 2 texture choices, limited lengths, all tracks are 10-11" width and 1 color per track with limited colors according to our color ring. Custom wefts are made with European or Russian hairm 6 density choices, 6 texture choices, any length or width and any color blend.

• Ready wefts are stocked and can usually ship out the same day you order. Custom wefts are blended and hand-tied within our LA facilities and take about 2 weeks to ship.

• If well maintained the hair can last 9 months to a year. Usually after 2-3 reattachments about 20% of the tips will start to crack and need replacing.

• Standard fusion (glue-in) extensions are averagely quoted at $1500 for a full head. Since this hair is reusable and the client does not have to buy hair every time you should charge slightly more. For example $10 per strand.

• A wise pricing strategy would be to collect ranges of area stylist by posing as their potential client. This would probide a good understand of competitive pricing .

• Every 6-8 weeks the extrensions should be moved back up towards thr scalp. Remember you will want to pop open the rings, pull out completely, brush out any shedded hair and then reattach.

• An automatic reminder would help in remembering to book their next appointment.

• Establish an hourly rate either based on what you normally charge for removal of pretipped strands.

• Or a slightly higher rate than you would normally charge for adding highlights.

• Much depends on if your client brushed the hair near the scalp regularly and if they kept their maintenance appointments you prearranged. Expect 3-5 hours, which can include removing tangles, reshaping tips, combing out shedded hair and restyling.

• Offer suggestions for Client to prepare their customer. Ie. Provide lunch, light foot massage, manicure/pedicure or other salon services.

• You should always take the extension down so that you can comb out the shedded hair strands. If not when the client combs or washes their hair the first time after a maintenance all that shedded hair accumulated over 6-8 weeks will come out at once.

• Relay this importance to your client prior to the application so that they understand the entire process.

• The Color Ring, Copper Rings Guide sheet, Pliers for closing and opening the rings and the Strand Hook.

• For two reasons: 1. We are the manufacturer and not the distributor and 2. we implement strict quality control measure on each and every bundle.

• We are the only hair extension company with an onsite R&D lab where we conduct strict testing ensuring the quality levels of the hair. We also own the factory where the hair originates from overseeing the hand-selection process to all test. I.e.: Color check and tangle testing. You will also be able to see a true difference with the samples we can send you.

• We offer three types of pretipped hair: Russian Virgin Hair, Premium Indian Hair and Layered Indian Hair. With this, there are two ways to attach the hair by our Cylinder or Poly methods. We offer the Layered Indian hair in hand-tied wefts. And we offer custom European and Russian virgin hair in bulk and hand-tied wefts.

• Layered hair is considered to be the most economical and Russian Virgin Hair is known to be our most natural and long lasting hair.

• During the consulation, gauge their budget flexibility and dig for their preferances in terms of purpose of extensions, lifespan, and texture.

• From here, you can push which attachment method you, as the Stylist, are most comfortable with.

• Premium hair is 75% drawn for fuller ends and less taper. For example 16" length hair has shorter length strands starting at 12" so the ends taper. Layered hair is single drawn for a natural growth look and thinner ends.

• Layered hair is best for adding fullness and no more than 4 inches of length for a natural layered look. Premium hair is best for adding length and creating sleek styles.

• The Color Ring only.

• All extension hair is cut hair that begins losing moisture from the moment it is cut from the scalp. After producing into hair extensions usually the hair has been bleached and dyed further drying out the hair. Extensions, regardless of hair type, require more care than scalp hair and must be well moisturized and protected for long wearing time.

• Our Ionix line was designed and lab tested for cut hair or hair extensions. Every product was created and tested in order to moisturize, reduce friction and retain elasticity.

• The Color Ring, Expert Iron, Poly Remover and Bond Remover Pliers.